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Welcome Our Services Who We Are Connect Blog

Data Privacy Policy

Last updated: 15 January 2026

Introduction

biotronexae d.o.o. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website biotronexae.top and use our learning platform engagement analytics services.

Data Controller Information

The data controller responsible for your personal data is:

  • Company: biotronexae d.o.o.
  • Address: Tržaška cesta 49, 1081 Ljubljana, Slovenia
  • Registration Number: 9513578246
  • VAT Number: SI95821473
  • Email: privacy@biotronexae.top
  • Phone: +386 12654447

Data Collection

We collect various types of information in connection with the services we provide. The data we collect includes personal information that you voluntarily provide to us when registering at our website, expressing interest in obtaining information about us or our services, participating in activities on our website, or contacting us.

Personal Information We Collect

The personal data we collect may include:

  • Name and contact details (email address, phone number, postal address)
  • Professional information (job title, institution, role)
  • Communication preferences and marketing permissions
  • Technical information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent on site, click patterns)
  • Educational data processed through our analytics platform (when providing services)

How We Use Your Information

We use the information we collect for various purposes, including to provide, operate, and maintain our services, improve and personalise our offerings, and communicate with you about our services. How we use your data depends on the legal basis for processing and the specific context in which we collected it.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal data for specific purposes
  • Contract: When processing is necessary for the performance of a contract with you
  • Legal Obligation: When we need to process your data to comply with legal requirements
  • Legitimate Interests: When processing is necessary for our legitimate business interests

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share your information in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • When required by law or to respond to legal process
  • To protect our rights, property, or safety, or that of others
  • In connection with a business transaction such as a merger or acquisition

International Data Transfers

As we operate within the European Union, your personal data is primarily processed within the EU/EEA. Any transfers outside the EU/EEA will be subject to appropriate safeguards as required by GDPR, including adequacy decisions or standard contractual clauses.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose for which it is processed.

Retention Periods

  • Contact Information: Retained while you remain a client or until you request deletion
  • Analytics Data: Typically retained for 2-3 years for business analysis purposes
  • Marketing Data: Retained until you withdraw consent or for 3 years of inactivity
  • Legal Records: Retained as required by applicable laws and regulations

Your Rights

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data. These rights include the ability to access, correct, or delete your personal information, as well as the right to restrict or object to certain processing activities.

Your GDPR Rights Include

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data under certain circumstances
  • Right to Restrict Processing: Request limitation of processing in specific situations
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete such information.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out using the following contact information:

  • Privacy Officer: privacy@biotronexae.top
  • General Contact: contact@biotronexae.top
  • Phone: +386 12654447
  • Address: biotronexae d.o.o., Tržaška cesta 49, 1081 Ljubljana, Slovenia

Supervisory Authority

You have the right to lodge a complaint with the relevant supervisory authority if you believe that our processing of your personal data violates applicable data protection laws. In Slovenia, the supervisory authority is the Information Commissioner (Informacijski pooblaščenec).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this Privacy Policy periodically.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Slovenia and the European Union, including the General Data Protection Regulation (GDPR). Any disputes arising from this policy shall be subject to the jurisdiction of Slovenian courts.

biotronexae

biotronexae

Advanced Learning Platform Engagement Analytics

Tržaška cesta 49
1081 Ljubljana
Central Slovenia, Slovenia

Registration Number: 9513578246

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